Shipping Policy

All orders are processed within 3-7 business days. Orders are not shipped on weekends or holidays. Items will typically be delivered Monday through Saturday, using USPS or UPS, FedEx and DHL.


HOW MUCH DOES SHIPPING COST?

4.99 $ for all United States Orders.


WHERE DO WE DELIVER?

Currently we only ship to the United States.


SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number typically will be active within 24 hours.

HOW TO TRACK ORDER?
If you want to track your order, please click Order Tracking Form

SHIPPING DELAYS
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.

ORDER CHANGES:

Once your order has been confirmed, it is modified or cancelled. If you'd wish to return a product, you've out out out the returns procedure once you've received the item.

ITEM NOT RECEIVED:

If you have successfully placed an order and have not received it yet, the tracking status shows it's delivered. You need to contact the carrier to find your Shoes as once the item is bagged we don't have control over it (once it’s by the carrier ), but if the issues persist kindly Email us at support@fendy.us

will try our best to assist you.

Sometimes tracking information won't be available. This may be due to technical issues due to which the tracking information is not updated on the app. In such cases, if you are still unable to locate your item, contact us at support@fendy.us we will assist you.

Customer Support 24/7